Booking options
£1,500
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Leadership and Management for Adult Domiciliary Care and Supported Living Services
Highlights
On-Demand course
15 months
Description
To ensure smooth and effective operations in care settings, it is crucial to have competent leaders who can implement and oversee tasks. While management and leadership skills are essential for high-level positions in any industry, adult care demands a special level of sensitivity and safeguarding.
Our online course equips you with the necessary skills to deliver quality leadership within care settings. The course content aligns with the National Occupational Standards (NOS) for Leadership and Management in Care Services, ensuring that you meet the required standards. You will gain the confidence to handle challenging situations and adapt to changing environments.
In addition to enhancing your skill set, Leadership and Management for Adult Care opens doors for career progression in the sector. Whether it's safeguarding, supervision, governance, or communication, this course equips you with everything you need to thrive in a management role within the adult care sector.
Advance Your Career:
Education plays a crucial role in unlocking new opportunities for career progression, especially in leadership and management roles. This Diploma serves as a steppingstone to promotions and new positions. It can support your application for various roles, including:
Care Manager
Deputy Manager
Day Services Manager
Registered Manager
CQC Inspector
Study at Your Own Pace:
Unlike traditional classroom learning, our online course allows you the freedom to study at a pace that suits your lifestyle. You can balance your existing commitments without neglecting your routine, making it ideal for those who work full-time.
Qualification Features:
Assessment by a fully qualified and competent Assessor
Access to learning platform and resources
Portfolio-building
Ongoing learner support
Ongoing tutor support
Internal and external quality assurance
External certification upon completion
Electronic Diploma Certificate accredited by CPD Group.
Frequently Asked Questions
What happens if I fail on an assessment?
Your tutor will provide feedback, and you can resubmit an amended version.
What support materials do you provide?
We provide reading materials and interactive presentations to support your learning.
How long does my course access last?
You will have access to the online course materials for 12 months, with the possibility of an extension if needed.
How old must I be to enroll on this course?
You must be at least 19 years old.
course Content
12 sections•80 lessons
Welcome4 lessons
- Welcome
- Learner Agreement
- Help Guides
- Reading List and Useful Websites
Unit 1 Leadership and Management in Adult Care7 lessons
- Leadership and Management in Adult Care
- Understanding Coaching and Mentoring
- Understand leadership and management in adult care
- Role of Leadership in Adult Care Services
- Importance of Adapting Leadership and Management Style
- Importance of Values and Culture in Adult Social Care Organizations
- End of Unit Reflections
Unit 2 Governance and Regulatory Processes in Adult Care 14 lessons
- Governance and Regulatory Processes in Adult Care
- The key roles, remits, and responsibilities in registered services
- Internal governance procedures used within own organisation
- Legislation, regulations and statutory guidance underpinning and supporting the inspection system
- Types of services subject to registration and inspection
- The inspection system and the regulator
- How services are inspected and the ratings system
- Different types of inspection and key themes of the inspection process
- How and when enforcement action can be used
- Ways in which information is collected about the service and used to inform inspection activities
- How the requirements of the regulations are met within own service and evidence which can be used
- The people who need to be involved and aware of the inspection process
- Ways to address the outcome of an inspection & how it can be used to drive improvements
- Unit summary
Unit 3 Leadership and people management5 lessons
- Leadership and people management
- Communication must lead to action
- Know what your service actually does
- Domiciliary Care and Home Care: Best Practice
- Supported Living: Best Practice
Unit 4 Team Leading and Development for Adult Care5 lessons
- Team Leading and Development for Adult Care
- The purpose and benefits of workforce planning and development
- Continually improving your knowledge
- The importance of reflective practice in improving performance and various models that support this
- Available mechanisms and resources that can support learning and professional development
Unit 5 - Supervising Others in Adult Care6 lessons
- How requirements of legislation, codes of practice and agreed ways of working influence requirements
- Different supervision activities and processes which can be used in adult care
- How effective supervision can protect the supervisor and organisation
- External and Internal Factors Influencing Practice
- How supervision can be used alongside appraisal and professional development processes
- Helping the supervisee reflect and explore methods for handling different situations
Unit 6 - Safeguarding in Adult Care7 lessons
- Safeguarding in Adult Care
- Understanding the legal framework and national guidelines is essential in safeguarding adults.
- Local systems, practices, and agencies focused on adult safeguarding play a crucial role, as does one's role within these frameworks
- Cases that have changed policy
- Legal provisions in relation to whistleblowing and information sharing
- Leading a Response to Suspected or Disclosed Abuse or Neglect
- Integrating safeguarding principles throughout all aspects of practice, policy, and procedure
Unit 7 - Understand Mental Capacity for Adult Care8 lessons
- Understand Mental Capacity for Adult Care
- How to apply and uphold key principles of mental capacity legislation and code of practice
- Assessment of risk in situations where an individual’s capacity is a concern
- Own and team members’ development needs relating to mental capacity and their practice
- Restrictive practices, Restraint and Deprivation of Liberty, what they are and how they apply
- Responsibilities in relation to restrictive practices and deprivations of liberty
- Potential impacts of restrictive practices on individuals and others
- Understanding the 2026 changes to Deprivation of Liberty Safeguards
Unit 8 - Managing Comments and Complaints in Adult11 lessons
- This unit covers two main learning goals.
- The relationship between the management of comments and complaints, risk management and safeguarding
- Regulatory requirements, codes of practice and guidance for managing comments and complaints
- Why service users and others may be reluctant to raise comments or make complaints
- Supporting team members to understand systems and procedures related to comments and complaints
- Ensuring accessible information and support is available to enable and encourage comments/complaints
- Your role and the role of others in relation to disciplinary processes
- How legislation, organisational policies, and procedures relate to disciplinary processes
- Sanctions which may be considered within a disciplinary process
- Reviewing staff member objectives that have been set to assess if improvements have been achieved
- Presenting evidence in a disciplinary proceeding
Unit 9 - Continuous Improvement and Change in Adult Care6 lessons
- Understand Continuous Quality Improvement in Adult Social Care
- Continuous quality improvement tools
- How governance, audit processes, and compliance support good practice
- Create opportunities for individuals and others to provide feedback
- How to plan for and lead the implementation of improvements
- Recognise and utilise the expertise of others
Unit 10 - Effective Communication in Adult Care5 lessons
- Effective Communication in Adult Care
- How communication skills underpin positive outcomes, leadership/management, and relationships
- Skills that underpin conflict management and conflict resolution techniques
- Adapting communication style in response to the emotional context and communication style of others
- The effectiveness of communication practices to support positive outcomes for individuals
End of qualification Task2 lessons
- Reflection Task
- Confirm your name for certification
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